I really do like how Google Calendar works, and I like the fact that it tries to interact smartly with my gmail. I’ve been amused at some of the entries it has tried to make. This might be my best yet. 
The funny thing is, it wasn’t a particularly abject or obsequious email thread, but there we have it, apologies, scheduled for 9/12. Funny.
Particularly as I contemplate moving from being a project manager to becoming an account/engagement manager, I wonder if I’ll have apologies scheduled on my calendar more or less often…I would hope not, but moving into a more customer service role may require a different skillset.