Updates
-
UPDATE – POSTPONED UNTIL MARCH 26 Early-stage sustainable innovations face distinct challenges long before questions of scale arise. Moving from ideation and research into real-world use requires access to the right resources, partners, and pathways for adoption. In this session, Ashwathi Iyer will explore how innovators navigate this transition, drawing on concrete case studies that
-
Last week, I attended the Michigan Bio-Industry Growth Summit. The event bag included reports from sponsoring organizations MichBio, Business Leaders for Michigan, and the University Research Corridor. Attendees also received a report from the national Biotechnology Industry Organization (BIO). In these reports, I noticed some variation in names for the life science or biotech industry. Life science industry leaders use
-
Industry association MichBio organized yesterday’s bio-industry growth summit in Lansing. This Michigan biotech event featured national and regional leaders, including legislators (agenda here). Michigan Biotech Roadmap for Success MichBio also launched their Michigan Bio-Industry Roadmap for Success. This roadmap was developed through interviews, focus group, surveys, and comparison to peer states. Event attendees received a print copy
-
I’ve gone back to school, college actually. I’m pulling down the shingle here at Scientific Ink for the next several months. I’ve taken a position at Washtenaw Community College – I will be Interim Executive Director of Marketing & Web Services through January 2016. This new position will keep me busy enough that I will
-
Surveying the customer seems like a good idea to find out ways to improve. Yet, I’ve been on the receiving end of customer experience surveys that show me we’re doing it all wrong. Anyone who has purchased a car or who has had their car serviced recently by a car dealership is likely aware of the
-
What is your team doing when they aren’t “customer-facing?” Hint, it influences the customer experience too. There is a fancy grocery in Ann Arbor where I sometimes shop (and that will go unnamed). Generally, the folks here are friendly at the cash registers and at the cases where I order seafood, meat, or prepared food. Yet, I’ve
-
I have a difficult name – the first and the last names are unfamiliar. I haven’t met another Dunrie, and the only Greilings I have ever met are relations. People mess up the spelling, they don’t know how to hear it, they think Dunrie is my last name a lot and ask for my first