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Dunrie Greiling Ph.D., Ann Arbor, MI 48105

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You are here: Home / Life / Holiday Marketing Messages Can Go Awry

Holiday Marketing Messages Can Go Awry

June 13, 2014 by Dunrie

My inbox is getting full of marketing messages about Father’s Day, and I don’t like it.

OpenTable would like to help me make reservations at a local restaurant for Father’s Day brunch. Two Guys Bow Ties might ensure he’s snappily dressed for the occasion. Princeton U-Store wants me not to forget the college-themed gift, ThinkGeek offers up some nerd fun, and LocalHarvest and Vosges wonder if I should get my dad some yummies.

Topical messaging is good. Bothering me is bad.

While I am all for fatherhood and dads, especially my own Dad, all of the Father’s Day messaging rubs me the wrong way. I am not a parent and my Dad has been dead about 16 years (wow…longer than I thought).

Dear Brand I choose to follow, why do you want to remind me of my loss? Not a good strategy for you.

If there were a holiday opt-out in email marketing, Father’s Day would top my opt-out list. I imagine I’m not alone, folks with recent losses or who are facing infertility may be even more sensitive than I am.

Until I can opt-out of holidays that poke me, I might set up an email filter to avoid having these little reminders interrupt what is otherwise a fine day.

Filed Under: Life Tagged With: customer-experience, marketing

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